Privacy Policy

1. Introduction

Protecting your privacy is very important to our Company. This policy informs you about the information collection practices of the online store hosted website www.goldendonkeys.com/shop through which exposed products are available online.

The Online Shop is owned and operated by the company under the trade name P.E.S. Ktima Georgiadi LTD based in Skarinou, Memila 7731 with VAT 10110802N (hereinafter the "Company"). This policy includes the categories of data collected and maintained by the Company, as a data controller, the purpose of collection of such data and the categories of persons to whom such data may be disclosed.

The Company makes its best efforts to protect your personal data, provided that the personal information you provide is accurate and true.

If you have any questions or objections to the collection and processing of your personal data, or even if you want to delete them, you can contact us by sending e-mail to the address shop@goldendonkeys.com, or via the contact form.


2. What kind of data collected by the Company?

We collect personal data, i.e. data relating to a person and allow him to be identified, such as name, telephone number, email and mailing address. Specifically, members / clients of the store may be asked to voluntarily provide information and data relating to them so as to register to certain services, receive updates, order products and enjoy the services offered through the store.


3. How is your personal information collected by the Company?

3.1 Data collected from the data subjects themselves:

Each visit to the Company's website does not necessarily require you to provide any kind of personal data. In several cases, however, it is necessary for you to provide certain information including personal data in order to complete an order.

Below are some of the most typical examples of how the Company collects your personal data:

  • When registering as a new member of the store
  • During the provision of services chosen by visitors / customers via the store (e.g. purchasing products), including the collection and processing of traffic and location data (e.g. address IP),
  • By signing up to the newsletter of the store.


3.2. Data collected with the use of "cookies":

We do not collect cookies.


4. For what purpose collect personal data by the Company

The use of data either of personal nature or not that the Company collects from you, serves the following purposes:


4.1. Transactions

The Company uses your personal information for the performance of the contract of purchase and sale for the products you have purchased.


4.2. Advertising / Marketing:

The Company may use data of personal nature or not for analysis or marketing communication with you about the gifts, benefits discounts on products and services. You can ask to receive such messages, anytime through the store


4.3. Improvement and adaptation of the website:

The Company will use such information only for the purposes for which it was collected and to provide you information about events and benefits to its clients. The Company will also use it to adjust the content of the Website to your needs and to improve its composition, changes and dynamics.


5. Do we share your data with third parties?

Our Company will not disclose, and does not transfer, does not sell your personal information to any third party, with the exemption of reputable companies to which we outsource certain tasks so as to conduct them on our behalf for the purpose of operating the store, processing, payment and shipping of your orders, under condition that those parties adhere to the appropriate safety measures and confidentiality of such data and acting under the instructions and directions of our Company.

The Company may disclose personal information when required by law, or when necessary to protect or defend the interests of its own and yours. 


6. How safe is your data?

The Company is committed to the protection of your personal data, it maintains their quality and to that end it makes all reasonable efforts to take all appropriate technical and organizational measures and precautions to keep your personal data secure and protected from unauthorized access, use or alteration and unlawful destruction.

These measures include the use of encryption Secure Sockets Layer (SSL) when collecting and transferring sensitive data such as logging in to the store website. Payments through PayPal are are processed directly through PayPal's secure website.


6.1 How do we protect your data:

  • Access to your data is limited to authorised employees for the purpose to provide you with the products ordered,
  • Our Company has enabled physical, electronic and organisational measures that comply with all applicable regulations so as to protect personal data
  • Our Company provides you with a password so as to protect your account data. The password should contain a combination of letters and numbers, be kept in a safe place and should be often replaced with a new password.

The Company takes every possible precaution to keep your personal information safe. However, due to the nature of the Internet, we cannot guarantee the protection of communications or your data stored in browsers from any unauthorised access by third parties.


6.2. Access to your personal data:

It is your right to have access to your personal information and you can object to their collection and processing, request for their correction or deletion of inaccuracies in such data, as well as to revoke your consent to the collection and processing without retroactive effect. Especially in relation to your consent to receiving informational / promotional messages included in the relevant newsletters, the visitor / member / customer may request to stop receiving these messages at any given time.

After your request, you will receive an explanation about the processing of your personal data and confirm that all parties have been informed of your request for information, change or deletion as appropriate. The Company will endeavor to comply with such requests within a reasonable time.

If you wish to exercise these rights, or for any information / clarification regarding the terms of this Privacy Policy, please contact the Company online at shop@goldendonkeys.com, or via the contact form.